Lack of automation capabilities syphon significant time, decreasing the value of CRM software investments LONDON, December 19 2017 – New research from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, reveals that sales professionals who use a CRM system are losing an average of six weeks a year completing manual administrative tasks that could be automated with the right computer telephony integration (CTI) investment. When applied over an entire inside...
Source: RealWire