Customer Service and Support Get Omnichannel Boost from SAP® Hybris® Solution

New SAP Hybris Service Engagement Center Solution Incorporates Classic and Community-Based Engagement, Enabling Organizations to Embrace the Future of Customer Service MUNICH, Germany — June 28, 2016 — SAP SE (NYSE: SAP) today announced SAP® Hybris® Service Engagement Center, a new omnichannel cloud customer engagement solution that allows organizations to deliver convenient, contextual and relevant service experiences regardless of channel or device throughout the customer journey. This solution is now available in the United States....

Source: RealWire