MaritzCX calls for new approach to CX assessment at CXPA European Insight Exchange

MaritzCX to present key findings of CXEvolution study at CXPA European Insight Exchange, highlighting that 72% of CX professionals feel their CX programmes are not driving business resultsHigh Wycombe, England – 30th March 2016 – MaritzCX, a global leader in customer experience (CX) software and services, is a sponsor at the CXPA European Insight Exchange, and will be championing the need for organisations to think more pragmatically about their CX programmes. MaritzCX’s recent CXEvolution study...

Source: RealWire