#TweetServe allows O2 customers to use Twitter hashtags for the most common customer service enquiries.Built in partnership with Telefónica, the service is believed to be a 'world first' in the mobile operator industry.London, United Kingdom, 17th December, 2013 - IMImobile a leading global provider of end-to-end mobile engagement software and solutions to telecom operators, enterprises and media companies, today in partnership with O2, announced the launch of #TweetServe, a new innovative Twitter based customer service...
Source: RealWire