New Solution Brings Crowd-Shaping to TelecomsGuildford, UK: 26 January 2015 - Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz, today launched HDAnalytics+, a major enhancement of its award-winning cloud-based CEM (Customer Experience Management) platform that helps operators improve their networks and increase customer satisfaction. The launch comes on the opening day of the Customer Experience Management in Telecoms Global Summit in London, where SpatialBuzz will join the agenda and CEM debate. HDAnalytics+ takes the...
Source: RealWire