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EPiServer Find Delivers Improved Acquisition, Retention and Increased Conversion Rates

Submitted by Anonymous (not verified) on Tue, 05/20/2014 - 16:18

Digital marketing solutions provider applies search technology in new ways to unlock even more business value and enhance customer experienceLondon, United Kingdom, - May 20, 2014: EPiServer, a global software provider for innovative ecommerce and digital marketing solutions, today announced the release of EPiServer Find, a next generation search solution that helps businesses solve important acquisition, retention and increased conversions of digital marketing and e-commerce sites. The new solution offers multiple benefits for aspiring digital...

Source: RealWire

SDL Empowers Marketers to Create Contextual, Hyper-Relevant Customer Experiences for the 'Always Connected' Generation

Submitted by Anonymous (not verified) on Mon, 05/19/2014 - 13:27

SDL Web goes beyond personalisation, using context to drive predictive and continuous visitor interaction cycles across every device, channel and languageWAKEFIELD, Mass & MAIDENHEAD, UK - May 19, 2014 -- Today, SDL (LSE: SDL) announces the next release of SDL Web, the Web pillar of the Customer Experience Cloud (CXC). An industry first, SDL CXC now offers context brokering, which enables businesses to provide personal and contextualised interactive brand experiences for customers across all channels...

Source: RealWire

Confirmit Community Conference Invigorates Global Business Leaders with Strategies to Drive Business Success

Submitted by Anonymous (not verified) on Tue, 05/13/2014 - 09:47

Industry experts assembled in Orlando to take Voice of the Customer and Employee Engagement programmes to new heights London, UK and Oslo, Norway and New York, NY: 13 May 2014: Last week, global industry experts, thought leaders and visionaries from more than 7 countries spanning 25 industries joined forces in Orlando at the annual Confirmit Community Conference. The three day Confirmit 'Be a Hero' Conference offered global attendees an opportunity to discuss and explore the...

Source: RealWire

Confirmit Announces 2014 Best Use of Feedback Solutions ACE Awards Winners

Submitted by Anonymous (not verified) on Tue, 05/13/2014 - 09:01

Organisations recognized for outstanding use of feedback to drive positive business resultsLondon, UK, New York, NY and Oslo, Norway: 14 May 2014 — Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, today announced the winners of the 2014 Confirmit ACE (Achievement in Customer Excellence) Awards for Best Use of Feedback Solutions. The Best Use of Feedback Solutions Awards are presented in addition to the annual Confirmit ACE Awards. They...

Source: RealWire

Openwave Mobility's MOTIFY Wins Mobility TechZone's Product of the Year Award

Submitted by Anonymous (not verified) on Fri, 05/09/2014 - 10:15

The first real-time mobile notification app for operators is recognized for its innovation in Mobile Device ManagementREDWOOD CITY, Calif -May 9, 2014- Openwave Mobility, a software innovator enabling operators to manage and monetize mobile data, has won the Technology Marketing Corporation (TMC) Mobility TechZone's Product of The Year Award for Mobile Device Management for its MOTIFY solution. Launched at the 2014 Mobile World Congress, MOTIFY is a cloud and network-based context-aware mobile notification product that...

Source: RealWire

Searchmetrics US sales revenue doubles in 12 months

Submitted by Anonymous (not verified) on Thu, 05/08/2014 - 14:07

Company CTO and Founder relocates from Germany to new Silicon Valley officeNew York - May 8, 2014__ Digital marketing software and services company, Searchmetrics, which operates a global, enterprise Search Engine Optimization (SEO) SaaS platform for brands and agencies, has seen its US sales revenue double in the last 12 months. The company has extended its presence in the USA by opening a new US office in Silicon Valley and has expanded its US team...

Source: RealWire

Confirmit Announces 2014 ACE Award Winners

Submitted by Anonymous (not verified) on Thu, 05/08/2014 - 12:00

Achievement in Customer Excellence Awards recognise organisations with outstanding achievement in customer, employee and partner satisfactionLondon, UK, New York, NY and Oslo, Norway: May 8, 2014 - Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, announced the winners of the 2014 Confirmit ACE (Achievement in Customer Excellence) Awards. Established in 2005, the ACE Awards recognise Confirmit clients who demonstrate excellence in the rigorous application of feedback processes and outstanding...

Source: RealWire

Big Data is Out and Your Data Is In: SDL Global Study Finds Millennials Expect Brands to Use Their Unique Data for Hyper-Targeted Experiences

Submitted by Anonymous (not verified) on Wed, 05/07/2014 - 08:22

Millennials in Europe more sensitive to brands tracking personal data compared with US MAIDENHEAD, UK - May 7, 2014 - A global study released today by SDL (LSE: SDL), shows higher sensitivity among European Millennials (aged 18 - 36) about sharing personal data with brands versus those in the US. Over half (52 percent) of respondents in the US, have no issue with brands using their information to benefit customer experience. This is compared to...

Source: RealWire

Confirmit Continues Business Success and Announces Q1 Highlights

Submitted by Anonymous (not verified) on Tue, 05/06/2014 - 08:34

First quarter of 2014 underlines commitment to product and solution excellence and confirms industry leading positionLondon, UK and Oslo, Norway and New York, NY: 6 May 2014: Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, today announced its Q1 2014 highlights. Major achievements during the quarter include the acquisition of Integrasco, a leader in social intelligence and text analytics, and the launch of Confirmit Horizons Version 18, which introduced...

Source: RealWire

Zettics Acquires Velocent to Provide the Most Comprehensive Real-Time 360 Degree View of a Subscriber’s Experience Available Today

Submitted by Anonymous (not verified) on Tue, 04/29/2014 - 08:40

Operators can now leverage a single analytics suite to deliver significant business improvement in network, customer care, marketing, and 3rd party monetizationCONCORD, MA - 29 April 2014 - Zettics, the market leader in Actionable Subscriber Analytics for mobile operators, today announced it has acquired Velocent Systems. The combined entity will provide a subscriber-centric, real-time analytics suite that integrates data usage, network performance, and customer experience metrics into a single, unified view for the operator. Having...

Source: RealWire