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Australian Practice Sparke Helmore Chooses Zylpha For Visualfiles Development & Support Cover

Submitted by Anonymous (not verified) on Wed, 07/08/2015 - 11:51

Australian legal practice Sparke Helmore has chosen the DeveloperPlus solution from Zylpha (www.zylpha.com) to provide Development and Support cover for its existing Visualfiles case management resource. Under the terms of the agreement, Zylpha will provide a cost-effective and responsive route to covering periods of workload transition by internal developers including: staff departures, maternity leave, holidays or illness.With over 600 employees across nine offices, Sparke Helmore is one of Australia's leading practices and works with the...

IRM acquisition marks launch of Confirmit Australia

Submitted by Anonymous (not verified) on Mon, 07/06/2015 - 21:00

Expansion highlights commitment to growing Asia Pacific market London, England and Sydney, Australia and Oslo, Norway: 7 July, 2015: Confirmit today announced its acquisition of Information Research Management Pty Ltd (IRM), its exclusive value-added reseller in Sydney, Australia.The acquisition of IRM will enable Confirmit to better serve the expanding Australian, New Zealand and Asian markets with the optimum level of local support. This in turn will enable its customers to develop and deliver world-leading Voice...

Source: RealWire

Sitecore and Sensorpro today announced a definitive global partnership agreement

Submitted by Anonymous (not verified) on Fri, 06/26/2015 - 08:35

Enterprise messaging-& feedback software firm, Sensorpro, has announced a definitive global partnership with Sitecore, the global leader in customer experience management."We are very pleased to welcome Sensorpro to our partner program," said Griffin Pickard of Sitecore."Sitecore will help our customers combine messaging and feedback with the intelligent delivery of highly personalised content for every website visit" said Christopher Byrne of Sensorpro.About SitecoreSitecore is a global leader in customer experience management. The company delivers highly relevant...

UK Backup Receives Asigra Hybrid Partner Award for Exceptional Leadership

Submitted by Anonymous (not verified) on Wed, 06/24/2015 - 11:22

UK Backup Recognised for its Recovery License Model Marketing Campaign at the 2015 Asigra Partner Summit in TorontoFarnborough - Hampshire - June 24th, 2015 - UK Backup, today announced that it has won the Best Recovery License Model Marketing Campaign Award during the 2015 Asigra Partner Summit in Toronto. The award recognises UK Backup for outstanding operations in Marketing. UK Backup was recognised for its dedication and leadership in business and technology while accelerating the...

Source: RealWire

Brits turn to TripAdvisor over family and friends, Webloyalty research reveals

Submitted by Anonymous (not verified) on Tue, 06/09/2015 - 07:00

43% of Brits use TripAdvisor when researching holidays online, compared to 26% who ask family and friendsOnly 15% of us will visit a travel agent to research a holiday destinationOne in ten (9%) of us even used TripAdvisor as a booking tool for our last main holidayLONDON, 09 JUNE 2015 - New Webloyalty research has revealed that TripAdvisor is revolutionising the way we research our holidays in the UK, with nearly half of us (43%)...

Source: RealWire

Brand Embassy launches platform to help big brands meet demand for social customer service

Submitted by Anonymous (not verified) on Mon, 06/08/2015 - 07:00

LONDON / PRAGUE - JUNE 8, 2015 -- Today, Brand Embassy, an award winning digital customer service technology firm, announced the launch of their new customer service platform. Brand Embassy's cloud-based SaaS brings digital customer service channels like Facebook, Twitter, Instagram, email, live chat and discussion forums into one interface and then uses a variety of parameters like post influence and topic to intelligently route requests to the most relevant customer service agent. Brand Embassy...

Source: RealWire

Confirmit Named a 2015 CRM Excellence Award Winner by CUSTOMER Magazine

Submitted by Anonymous (not verified) on Thu, 06/04/2015 - 10:42

Confirmit Genius™ Honoured for Delivering Deeper Insights London, UK and Oslo, Norway and New York, NY - 4 June , 2015 - Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, today announced it won its sixth consecutive CRM Excellence Award from CUSTOMER magazine. Confirmit's text and social analytics solution, Confirmit Genius™, was honoured with a CRM Excellence Award for addressing the challenge of businesses having too much content and...

Source: RealWire

Krux awarded Europe-wide Data Protection seal “ePrivacyseal”

Submitted by Anonymous (not verified) on Thu, 05/28/2015 - 12:06

Independent Europe-wide seal confirms data protection compliance of Krux' technology28 May, 2015: Krux (http://www.krux.com/) has been awarded the ePrivacyseal. The seal is awarded to companies following a thorough technical and legal review to ensure that the companies' data practices comply with the strict standards established by German federal data protection law and EU privacy regulations.Krux is a next generation data management platform (DMP) that helps marketers, publishers, and agencies drive revenue by delivering smarter content,...

Inoapps Latest Webinar Series Delivers Expert Insight For Organisations Considering EPM and BI Solutions

Submitted by Anonymous (not verified) on Thu, 05/28/2015 - 10:12

Leading Oracle Platinum Partner Inoapps (www.inoapps.com) has launched a series of upcoming Executive Webinars aimed specifically at those considering Oracle EPM (Enterprise Performance Management) and BI (Business Intelligence) solutions. The webinars, which run from the 2nd June through to August 13th, will include the latest expert guidance along with thought leadership insights and news of key technology developments. The webinars follow several recent senior EPM management appointments at Inoapps aimed at driving the company's ongoing...

SDL Celebrates Five-Year Anniversary of the SDL Foundation

Submitted by Anonymous (not verified) on Tue, 05/19/2015 - 12:30

Anniversary Honors SDL's Support for Sustainable Development Projects Across 28 CountriesMaidenhead, UK and Wakefield, MA - May 19, 2015 - SDL (LSE: SDL) today announced the five-year anniversary of the SDL Foundation, which provides support for sustainable, structural development that improves the quality of life for disadvantaged communities around the globe. Honoring its five-years, SDL is recognizing the successful completion of 80 projects across 28 countries and the commitment of its employees across the globe...

Source: RealWire