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Staff in the Firing Line as UK Retailers Lose Millions Each Year Due to Check-out Misery

Submitted by Anonymous (not verified) on Thu, 02/11/2016 - 14:41

Store owners need to listen to staff to overcome POS problems, says new Miura Systems reportLondon, 11th February 2016 - UK retailers are missing out on millions of pounds in lost sales by not listening to staff who’ve spotted a vital need to improve customer service at the check-out, according to Miura Systems.The mPOS specialist commissioned data and insights consultancy Davies Hickman Partners to interview hundreds of store staff, shoppers and senior retail executives in...

Source: RealWire

B&O PLAY Turns Channel Data Management On With Zyme

Submitted by Anonymous (not verified) on Wed, 02/10/2016 - 11:59

Reading, UK and Redwood Shores, California – February 10 2016, Zyme, the market leader in the rapidly growing discipline of Channel Data Management (CDM), has today announced that B&O PLAY has signed an agreement to deploy Zyme’s cloud-based CDM solution. The first phase of the initial roll out will be completed by the close of March 2016 but the overall implementation, which will be global, will run until the end of May 2016.B&O PLAY opened...

Source: RealWire

Forward Thinking Law Firm FBC Manby Bowdler LLP Builds Innovative Digital Strategy with Artesian Solutions

Submitted by Anonymous (not verified) on Mon, 02/08/2016 - 11:25

London, 8th February, 2016. Artesian Solutions, the market leader in client engagement and sales acceleration has today announced its first legal sector client. FBC Manby Bowdler LLP is currently rolling out the Artesian solution across its firm, following an accelerated pilot programme that delivered an immediate return on investment in terms of increasing the speed of information gathering and attracting new business.The legal sector has been somewhat behind the curve when it comes to adopting...

Source: RealWire

First US Commercial Appointment for Artesian Solutions Following Incorporation

Submitted by Anonymous (not verified) on Fri, 02/05/2016 - 09:34

Tom Beriau named VP Sales Americas London 5th February 2016: Artesian Solutions, the market leader in customer engagement and sales acceleration software, today announced the appointment of Tom Beriau as its new Vice President of Sales Americas, following the announcement of its incorporation on 1st February 2016. Based in the newly opened Boston office, Tom will work alongside founder Mike Blackadder to spearhead Artesian’s Global growth strategy. Tom is a highly accomplished, results-oriented sales executive...

Source: RealWire

Artesian Solutions Continues Expansion with the Appointment of New Vice President of People

Submitted by Anonymous (not verified) on Wed, 02/03/2016 - 10:18

London 3rd February 2016: Artesian Solutions, the market leader in customer engagement and sales acceleration software, today announced the appointment of Paul Marsden as its new Vice President of People. Demonstrating its continued expansion and recruitment of critical roles to support rapid growth. Paul Marsden brings 15 years of experience building strong cultures and inspiring places to work. In this newly created role he will be responsible for organisation strategy and people development continuing to...

Source: RealWire

Artesian Solutions Incorporates and Announces US Expansion Plans

Submitted by Anonymous (not verified) on Mon, 02/01/2016 - 10:31

Responding to multi-national demand for its unique customer engagement and sales acceleration solutionLondon, 1st February, 2016. Artesian Solutions, the UK market leader in customer engagement and sales acceleration software, has today announced the incorporation of its business, and opening of its new office in Boston, USA. This marks a new phase of growth and expansion for Artesian, in direct response to demand from its multi-national customer base. The newly incorporated entity opened its new stateside...

Source: RealWire

BridgeHead Software makes senior sales appointment

Submitted by Anonymous (not verified) on Wed, 01/27/2016 - 11:00

Appointment made as market opportunity in healthcare continues to increaseASHTEAD, UK – 27th January 2016 – BridgeHead Software, the healthcare data management company, today announces it has appointed Tony Backhouse as senior account manager to drive the increased business opportunity in the UK healthcare space. Tony will be responsible for developing new customer prospects in the north of the UK as well as managing existing NHS accounts in the region.Tony Backhouse, senior account manager, at...

Source: RealWire

Artesian Solutions Strengthens its Partner and Alliance Programme with Strategic Appointment

Submitted by Anonymous (not verified) on Tue, 01/26/2016 - 09:47

Chris Vick named Director of Channels and AlliancesLondon 26th January 2016: Artesian Solutions, the leader in customer engagement and sales acceleration, has today announced the key senior appointment of Chris Vick as its new Director of Channels and Alliances. Chris’s appointment is part of Artesian’s ambitious expansion strategy and reflects its desire to build an even stronger partner ecosystem. Chris will be responsible for working with partners, users, integrators and new customers to build a...

Source: RealWire

Independent Research Firm Cites SAP Hybris as a Leader in B2B Order Management Report

Submitted by Anonymous (not verified) on Tue, 01/19/2016 - 14:54

According to Report, “SAP Hybris Leads for B2B Companies That Want B2C-Grade Omnichannel”MUNICH & CHICAGO — January 19, 2016 — SAP Hybris, a provider of omni-channel customer engagement and commerce solutions, today announced it was cited by Forrester Research as a leader among B2B order management (OM) vendors in “The Forrester Wave™: B2B Order Management, Q4 2015.” B2B Order Management is Forrester’s term for a broad category of applications that help complex global enterprises bridge...

Source: RealWire

Popularity of Click and Collect Soars at Christmas

Submitted by Anonymous (not verified) on Thu, 01/14/2016 - 14:30

Almost 90 percent of mums used Click and Collect for their Christmas presents in 2015, according to research from global retail agency Visual Thinking. The new findings, which have been published in a white paper, show that 89 per cent of mums used the service, compared to just under two thirds last year, highlighting the importance of retailers getting it right. Nearly a third of respondents said they were choosing Click and Collect for up...

Source: RealWire