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International online store vidaXL to accelerate growth with Mirakl Marketplace Platform

Submitted by Anonymous (not verified) on Thu, 04/20/2017 - 13:38

“Mirakl was the clear market leader for us and making that choice has paid off”London, UK – April 20, 2017 – Mirakl, the leading global marketplace solutions provider, today announced that international online store, vidaXL, which sells products for in and around the house at competitive prices to 29 countries across Europe, Australia and the US, has selected the Mirakl B2C Marketplace Platform, supporting the growth of its category offering, streamlining operations, and accelerating expansion...

Source: RealWire

SandSIV Announces Release Of Enterprise Customer Experience App For Salesforce

Submitted by Anonymous (not verified) on Thu, 04/20/2017 - 08:33

New Salesforce app launched by European Customer Experience Management (CXM) pioneer SandSIV to improve the customer experience through deeper, more holistic insight, and provide greater staff motivation and engagement. Zürich, 20th April 2017. SandSIV, the European leader of integrated Customer Experience (CX) and Voice of the Customer (VOC) enterprise solutions, today announced the release of ECX for Salesforce, a powerful Customer Experience Management app which integrates SandSIV’s CX functionality into Salesforce’s operational environment. SandSIV provides...

NewVoiceMedia named finalist in Top 10 Technology Awards 2017

Submitted by Anonymous (not verified) on Wed, 04/12/2017 - 08:17

LONDON, 12 April, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards.The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. The winner is voted for by readers...

Source: RealWire

Openet wins Most Innovative Data Monetisation Solution award at the Policy Control Conference in Berlin

Submitted by Anonymous (not verified) on Mon, 04/10/2017 - 08:30

Openet’s Real-time Offer Manager (RTOM) honoured for offering greater insight, personalised engagement and increased revenuesDUBLIN, Ireland – 10th April, 2017– Openet, a global leader in the supply of real-time BSS (business support systems) and customer engagement systems, has been awarded the ‘Most Innovative Data Monetisation Solution’ award for Real-time Offer Manager (RTOM) at the Policy Control Awards. Openet was selected from a list of finalists to receive the reputable industry prize at the ceremony on...

Source: RealWire

NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience

Submitted by Anonymous (not verified) on Wed, 03/22/2017 - 09:00

LONDON, 22 March, 2017 – NewVoiceMedia, a global provider of cloud call centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. ‘Monet WFO Live’ integrates seamlessly with NewVoiceMedia’s ContactWorld platform to help optimise customers’ call centre management and operations to transform their customer service experience.By combining ContactWorld with Monet WFO Live, managers can take positive steps towards...

Source: RealWire

Inoapps First To Receive New Oracle MSP Status

Submitted by Anonymous (not verified) on Tue, 03/21/2017 - 12:29

Oracle Platinum Partner Inoapps (www.inoapps.com) has been accepted and accredited by Oracle as the first UK partner with IaaS specialisation to join its new Global Managed Service Provider (MSP) programme. As a fully accredited MSP, the company will provide Professional and Managed Services to Oracle IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) customers; spanning readiness assessments, migration and full implementation and managed services. This scheme will only be available to Partners...

Source: RealWire

NewVoiceMedia announces Spring ’17 release to optimise contact centre management and customer experience

Submitted by Anonymous (not verified) on Wed, 03/08/2017 - 09:00

LONDON, March 8, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, announced its Spring ’17 release today, unveiling major enhancements to its intelligent communications platform that will optimise its customers’ contact centre management and operations, enabling them to deliver a more efficient customer experience.While NewVoiceMedia updates its ContactWorld platform every week, as a company with cloud computing and agile development...

Source: RealWire

RiskIQ to Accelerate Digital Threat Management Market Success with New VP Hires, Increased Product Adoption and Recent Awards

Submitted by Anonymous (not verified) on Wed, 03/01/2017 - 17:30

New Vice President of Sales Jason Harrison and Vice President of Business Development Eric Newman Bring Decades of Business Growth ExperienceLondon, UK – March 1, 2017 — RiskIQ, the leader in digital threat management, today announced the expansion of its management team with two new executive appointments to accelerate growth through its award-winning platform and RiskIQ Community Edition products that help customers address digital threat management challenges. The new executives arrive at RiskIQ at a...

Source: RealWire

NewVoiceMedia wins three 2017 Stevie Awards for Sales & Customer Service

Submitted by Anonymous (not verified) on Tue, 02/28/2017 - 09:00

LONDON, February 28, 2017 – NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has scooped three Stevie Awards. The company claimed bronze in the ‘Contact Center Solution – New Version’, ‘Sales Automation Solution – New Version’ and ‘Sales or Customer Service Solutions Technology Partner of the Year’ categories of the 11th annual Stevie Awards for Sales & Customer Service. The Stevie...

Source: RealWire

Prysmian Group launches “Sell It”, the recruitment programme dedicated to the sales and marketing area

Submitted by Anonymous (not verified) on Mon, 02/27/2017 - 11:45

50 talented young people will be selected and trained to join the GroupMilan, 27 February 2017 – Prysmian Group, world leader in the energy and telecom cables and systems industry, launches the first “Sell It”, the international recruitment programme aimed at selecting young sales and marketing professionals, with a view to providing them with a three-year professional development path in sales and marketing through dedicated annual training steps. The requirements include a degree in engineering,...

Source: RealWire