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Three quarters of fashion retailers will invest in artificial intelligence over the next 24 months

Submitted by Anonymous (not verified) on Wed, 05/10/2017 - 12:44

Drive to transform online sale performance will see AI investment focus on ‘online merchandising’ and personalisation to deliver ‘real time relevance’Two separate research studies, funded by Apptus and carried out by IMRG and Hive, have found that fashion retailers are planning significant investment in artificial intelligence (AI) over the next two years, as they seek to deliver the ‘real time relevant’ customer experiences that are vital to improving sales performance.An IMRG Benchmark study found that:52%...

Source: RealWire

Software and Solutions coupled with increased demand for Managed Services sales helps European VARS outgrow the market

Submitted by Anonymous (not verified) on Wed, 05/10/2017 - 11:18

[London – 10 May 2017] Europe’s leading solution-based technology resellers (known as Value Added Resellers, or VARs) continue to defy gravity and drive the European market against a background of continued anaemic IT market growth. The overall EMEA market is forecast by Gartner to grow at just 1.9% this year, following growth of just 0.2% in 2016. New research by IT Europa in its report Solution VARs in Europe – The Top 1000, shows that...

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Confirmit progresses to UK National Innovation Awards 2017 final

Submitted by Anonymous (not verified) on Wed, 05/10/2017 - 08:30

Confirmit selected as one of four finalists in the Voice of the Customer Innovation categoryLONDON, UK and NEW YORK, USA and OSLO, Norway, 10 May, 2017 — Confirmit announced today that it has been shortlisted in the Voice of the Customer (VoC) Innovation category of the UK National Innovation Awards 2017. The UK National Innovation Awards (the Nationals) have been designed by the Directors’ Club United Kingdom to recognise business technology innovations and their impact...

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Major Brands Turn to Biglight to grow revenue through Customer Experience Optimisation

Submitted by Anonymous (not verified) on Tue, 05/09/2017 - 10:57

Timberland®, Vans®, The North Face®, Charles Tyrwhitt, RANK and Halfords amongst a dozen brands choosing Biglight for its mix of UX, creative, content, optimisation and personalisation skillsLONDON, 9th May 2017: Experience design specialist, Biglight, added a dozen clients to its roster in the first four months of 2017 as big brands turned to experience optimisation and personalisation as a way to increase revenue. As a result, Biglight has grown its team significantly, and will shortly...

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FPX Expands Operations into Europe to Serve Growing Global Customer Base

Submitted by Anonymous (not verified) on Tue, 05/02/2017 - 13:00

Configure Price Quote Leader Secures Industry Veterans to Run German and UK OfficesMunich, Germany - May 2, 2017 - FPX, a leader in enterprise Configure Price Quote (CPQ) solutions has announced that it has expanded its operations into Europe. FPX GmbH is FPX’s European headquarters office based in Munich, Germany and FPX Ltd is based in London, England. The expansion responds to FPX’s rapidly growing global customer and partner networks. According to Forrester[1], worldwide B2B...

Source: RealWire

Episerver Receives Recognition in the Gartner Magic Quadrant for Digital Commerce

Submitted by Anonymous (not verified) on Tue, 05/02/2017 - 09:03

Evaluation Based on Completeness of Vision and Ability to ExecuteIRVINE, Calif. -- May 2, 2017 -- Episerver, a global provider of a single platform to smartly manage digital content, commerce and marketing in the cloud, has once again placed in Gartner’s “Magic Quadrant for Digital Commerce” for its B2C, B2B and B2B2C digital commerce capabilities[1]. The report recognized Episerver for its ability to execute and completeness of vision. Episerver made key investments to strengthen its...

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International online store vidaXL to accelerate growth with Mirakl Marketplace Platform

Submitted by Anonymous (not verified) on Thu, 04/20/2017 - 13:38

“Mirakl was the clear market leader for us and making that choice has paid off”London, UK – April 20, 2017 – Mirakl, the leading global marketplace solutions provider, today announced that international online store, vidaXL, which sells products for in and around the house at competitive prices to 29 countries across Europe, Australia and the US, has selected the Mirakl B2C Marketplace Platform, supporting the growth of its category offering, streamlining operations, and accelerating expansion...

Source: RealWire

Confirmit Named a Leader by Independent Research Firm in Q2 2017 Customer Feedback Management Platforms Report

Submitted by Anonymous (not verified) on Thu, 04/20/2017 - 08:26

Report cites Confirmit’s strengths in surveys, analysis and guidanceLondon, UK and Oslo, Norway and New York, NY – 20 April, 2017 – Confirmit, the leading global customer experience solutions provider for Voice of the Customer, Voice of the Employee, and Market Research, today announced it was among the selected companies that Forrester invited to participate in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017. In this evaluation, Confirmit was cited as a leader in...

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Confirmit Compass Guides Companies Along the Path of VoC Maturity

Submitted by Anonymous (not verified) on Wed, 04/05/2017 - 08:15

Company expands customer experience methodology with innovative five-part framework to help businesses map out Voice of the Customer (VoC) programme evolutionLondon, UK and Oslo, Norway and New York, NY – 5 April, 2017 – Confirmit, the leading global customer experience solutions provider for Customer Experience, Voice of the Employee, and Market Research, today launches Confirmit Compass™, a comprehensive, five-stage VoC maturity model. Confirmit Compass is designed to advance the overall goals of effective customer experience...

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Thunderhead Partners With Merkle | DBG to Accelerate Customer Engagement

Submitted by Anonymous (not verified) on Mon, 04/03/2017 - 13:00

The two companies join forces to bring richer long-lasting customer relationships with Thunderhead’s ONE Engagement HubLondon, United Kingdom - 03 April 2017 – Thunderhead, the leader in enterprise technology for customer engagement, today announces its partnership with Merkle | DBG, an agency specialising in leveraging data and technology to help their clients drive growth and improve performance. Thunderhead’s ONE is a cloud-based customer engagement platform that surfaces unique journey-based behavioural insights that are then used...

Source: RealWire