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Wishlist: What PR professionals want from journalists

Submitted by Anonymous (not verified) on Wed, 12/19/2018 - 11:16

Fairness in collaboration, greater care in investigative reporting and reliability with respect to agreements are German PR professionals' three most important wishes from journalists. dpa subsidiary news aktuell and Faktenkontor have surveyed professionals and managers on what they would like from journalists. Almost 990 communications professionals participated in the PR-Trendmonitor. It found that fair play between communicators and journalists was at the top of the wishlist: Almost half of those surveyed said that fair collaboration...

Source: RealWire

Qubit Data and Consumer Survey Reveal US Holiday Shopping Peak Periods are Getting Longer Each Year

Submitted by Anonymous (not verified) on Thu, 12/13/2018 - 14:30

Research also shows nearly 68 percent of consumers are comfortable sharing preferences with brands to receive a more personalized experience [LONDON and New York – December 13, 2018] -- Qubit, a leader in marketing personalization technology, today announced findings from its platform data on consumer holiday shopping behavior, along with a new consumer survey. Qubit analyzed internal data from 10 days prior to Black Friday through Cyber Monday over the past three years. The 2018...

Source: RealWire

Continued growth at OnePlace signals appointment of Chief Technology Officer

Submitted by Anonymous (not verified) on Mon, 12/10/2018 - 15:00

SINGAPORE – 10 December 2018 - The hire of Jason Key into the CTO role at OnePlace further prioritizes OnePlace’s robust development infrastructure - in support of continued, aggressive, innovation and growth. Key will lead and scale the software engineering, solution development and product delivery teams at OnePlace. A strong track record of leading process and digital transformation across a variety of verticals, but with a focus on business enablement, makes Key a brilliant fit....

Source: RealWire

Searchmetrics founder Marcus Tober moves to new leadership position

Submitted by Anonymous (not verified) on Thu, 12/06/2018 - 18:05

Searchmetrics' CTO will become the new Chief Innovation Officer (CIO) of the Searchmetrics Market Innovation Lab as of January 2019San Mateo, December 06, 2018 ‒ Since its founding in 2005, Searchmetrics and its innovative suite of Search and Content solutions have been driven by its founder and CTO, Marcus Tober. In January 2019 Marcus will take on a new position in the company: leading the newly-founded Searchmetrics Market Innovation Lab as Chief Innovation Officer (CIO),...

Source: RealWire

Fly on a Wednesday Morning to have the Best Airport Experience this Christmas

Submitted by Anonymous (not verified) on Wed, 12/05/2018 - 09:00

Data collected by Avius from over 8.2 million customers provides key airport hack London, 5th December, 2018: Avius (avius.com), the UK technology company that provides survey and customer experience management software, has announced that according to data they have collected, 8.00am on a Wednesday is the best time to travel if you want the most satisfying customer experience at the airport this Christmas.Based on 8.2 million pieces of customer feedback data, Avius can reveal that...

Source: RealWire

Zylpha Signs With DocuSign

Submitted by Anonymous (not verified) on Wed, 11/28/2018 - 12:05

Leading UK legal systems innovator Zylpha (www.zylpha.com) has signed a strategic partnership agreement with DocuSign. Under the terms of the agreement, Zylpha will offer DocuSign’s eSignature systems to Visualfiles and iManage users, alongside it’s widely acclaimed bundling technology. DocuSign allows legal documents to be signed with just a simple click anywhere, anytime from any web enabled device. With DocuSign, users eliminate postal delays and risks, boost compliance and future proof ongoing system investments.From document preparation,...

TVH uses Voice of the Customer to elevate the B2B customer experience

Submitted by Anonymous (not verified) on Tue, 11/27/2018 - 09:15

Global materials handling giant selects Confirmit for three-year CX dealLondon, UK, Oslo, Norway and New York, NY, 27th November 2018: TVH, the global supplier of parts and accessories for material handling and industrial equipment, has selected Confirmit to support the implementation of its new worldwide Voice of the Customer (VoC) programme. The programme, which focuses on the TVH Parts business, underpins TVH’s corporate mission to drive excellence in customer relationships. It will be delivered as...

Source: RealWire

ADLV Expects Marked Growth For Online Checks By Local Authority Fleets - As DVLA Ends DLC Option

Submitted by Anonymous (not verified) on Thu, 11/22/2018 - 10:39

The ADLV (Association For Driving Licence Verification) is expecting a marked increase in Local Authority fleet demand for its online licence services, once the DVLA’s DLC (Driver Licence Check) service ends in December. Currently, the DLC is used to verify the licences of local authority fleet drivers and also to check the licences of local Private Hire Vehicle (PVH) taxi drivers. By using the ADLV online service, which is based on longer 3 year ‘permissions’,...

Source: RealWire

Avius Signs Deal with Iconic US Department Store Chain

Submitted by Anonymous (not verified) on Mon, 11/19/2018 - 08:30

Avius customer feedback will help drive retail sales this ChristmasLondon, 19th November, 2018: Avius (avius.com), a UK tech company that provides insights to improve customer satisfaction, today announced the launch of its customer experience feedback solution with one of the USA’s most iconic premium department store chains.Avius has installed its survey kiosks in the store’s changing rooms to collect unique customer insights that are used to improve overall customer experience. Such tech has already enabled...

Source: RealWire

The five habits of highly effective CX professionals revealed in new industry report

Submitted by Anonymous (not verified) on Tue, 11/13/2018 - 09:27

State of Customer Experience 2018 survey uncovers leaders, laggards and lessons in global CXLondon, UK and New York, NY and Oslo, Norway: 13 November 2018: There are five key habits that successful CX professionals have in common, according to the newly published State of Customer Experience 2018 report. The study is one of the most comprehensive global surveys of CX practitioners and was carried out by Confirmit in partnership with Engage Business Media. The resulting...

Source: RealWire